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Privacy Policy

First Living Privacy Policy

 

Our contact details

Name: First Living

Phone Number: 07915302686

E-mail: Gemma.Louise.West@gmail.com

 

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • Email Addresses

 

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To contact you in relation to services requested or to answer general queries.

We use the information that you have given us in order to provide you with relevant services

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Gemma.Louise.West@gmail.com

(b) We have a legitimate interest.

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How we store your personal information

Your information is securely stored.

We keep your name and email address electronically for as long as you are a client with us for12 months if you do not avail of our services. We will then dispose your information by deleting your data from all of our systems.

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Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Gemma.Louise.West@gmail.com or  07915302686 if you wish to make a request.

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How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Gemma.Louise.West@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

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Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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